Shipping policy
Order Processing
All orders are processed within a standard timeframe after they are placed. Processing times may vary depending on order volume, product availability, and seasonal demand.
Once your order has been prepared and shipped, you will receive a confirmation with tracking details.
Shipping Timeframes
Delivery times vary based on location and external carrier conditions. While we aim to ensure timely delivery, shipping timelines are estimates and may be affected by factors outside our control.
Tracking Your Order
Once your order is dispatched, tracking information will be provided so you can monitor your shipment as it moves to its destination.
Delays
During peak periods, product launches, or high-demand seasons, orders may take longer to process and ship. We appreciate your patience during these times.
Address Accuracy
Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Multiple Shipments
In some cases, orders may be fulfilled in separate shipments depending on product availability. If this occurs, you will receive tracking information for each shipment.
Lost or Missing Packages
If a package is marked as delivered but cannot be located, we recommend checking with your local carrier or surrounding area.
While we will do our best to assist, responsibility for the package may transfer once it has been marked as delivered.
International Shipping
Shipping availability may vary depending on the destination. Delivery timelines and processes may differ for international orders.
Final Note
We are committed to ensuring your order arrives as smoothly as possible and appreciate your support and patience as part of the Sideline Studio community.